LET’S GET STARTED
Telegram, made simple.
Connect once. Then choose a group or channel, write a post, and send.
First, connect your Wasa account
Connect Wasa account ↗Choose this business when prompted. You only need to do this once.
- 1Connect TelegramYour business bot
- 2Choose where to postYour group or channel
- 3Write your first postSend now or schedule
STEP 1 OF 3
Connect your business to Telegram
A Telegram bot is your business’s messaging account. Create one in Telegram, then paste its connection key here.
- Open BotFather in Telegram.It’s Telegram’s official tool for creating a bot.Open BotFather ↗
- Send
/newbotand follow the prompts.Choose your business name and a username ending in “bot.” Use a new bot dedicated to this Wasa business. - Copy the connection key BotFather gives you.Telegram calls this a “token.” Keep it private.
Your Telegram needs to reconnect
Try reconnecting first. If you changed your Telegram key, choose Change connection to connect it again.
STEP 2 OF 3
Where would you like to post?
Choose a group or channel in Telegram. Give your bot permission to post, then come back here. We’ll find it automatically.
In Telegram, confirm the bot’s administrator role. For channels, allow it to post messages. Wasa checks these permissions before posting.
Waiting for your group or channel…
Already added your bot?
For a public group or channel, paste its Telegram link below. For a private one, add the bot using the buttons above or ask Wasa to help.
✓
READY TO POST
You’re connected.
Your Telegram is ready. Choose where your post goes, write your message, and send it now or schedule it for later.
YOUR TELEGRAM POSTS
What would you like to share?
Pick a group or channel. Write your message. Choose when it goes out.
Connect Telegram to publish
You can try writing a post now. Finish setup when you’re ready to send.
Write a post
TelegramYour posts
See what’s scheduled, sent, or needs attention.
YOUR CUSTOMER MESSAGES
Invite them to say hello.
Share your Telegram link. Customers message you there, and you reply in your Wasa inbox.
Your customer messaging link
Send this link to your customers or add it to your website. They tap Start in Telegram before you can reply.
Link someone already in your Wasa contacts
Wasa can create a private link that connects the right contact. Use this only for the intended customer.
Customers connected to Telegram
Their private messages appear in your Wasa inbox. Group discussions stay in Telegram.
AUTOMATIONS & HELP
A little help with the routine.
Wasa can help you set up automatic replies and Telegram updates.
Automatic customer messages
Send a welcome message or follow up through your Wasa workflows. Customers need to start your bot first.
Automatic group updates
Have a regular announcement? Ask Wasa to connect your workflow to one of your groups or channels.
Automation availability and any usage charges depend on your Wasa plan. Confirm them before enabling a workflow.